Legal
Terms of Service
Last updated: 5 September 2026
1. The service
SIGNR (signr.live) provides track analysis and A&R feedback tools for electronic music producers, alongside educational content including the A&R Playbook (“Playbook”). The analysis tools are available today: a free first check, and paid analyses sold as credits.
By purchasing or accessing any SIGNR product, you agree to these terms.
2. The Playbook, licence
The A&R Playbook is sold for personal, non-commercial use only. Your purchase grants you:
- Lifetime access to the Playbook content via signr.live
- Access to all future updates to the Playbook
- The right to download PDF cheat sheets for personal use
You may not:
- Share your login credentials with others
- Redistribute, resell, or republish Playbook content
- Use the content for commercial training or group courses without written permission
3. Refund policy
We offer a 30-day money-back guarantee on the Playbook. If you're not satisfied, email support@signr.live within 30 days of purchase for a full refund. No questions asked.
Refunds are processed by Lemon Squeezy, our Merchant of Record, typically within 5 to 10 business days.
Analyses and credits. Paid analyses are sold as credits. Unused credits can be refunded within 14 days of purchase on request, by emailing support@signr.live. A credit that has been spent on an analysis is used and is not refundable, because the service has been delivered. Under EU consumer law you have a 14-day right of withdrawal on a digital service. By starting an analysis you ask us to begin during that period, and you accept that the right of withdrawal ends for that analysis once it has run. Credits you have not spent keep the full 14-day right.
How long credits last. Credits you paid for do not expire. Credits we grant you ourselves, for example as goodwill or through a promotion, expire 90 days after we grant them. Your balance always spends the credits that expire first.
Dannic review. A Dannic review is a separate service in which a person listens to your track and writes a response. It is not an automated analysis and is not sold as a credit. Because it is delivered as personal work once it has been carried out, the 14-day right of withdrawal ends for that review as soon as the work has started at your request.
4. Intellectual property
All Playbook content, including text, frameworks, scorecard criteria, and research, is the intellectual property of SIGNR. A&R quotes are reproduced for educational purposes under fair use and are attributed throughout.
5. Disclaimers
The Playbook is educational content based on research and publicly available statements from industry professionals. SIGNR does not guarantee any specific outcome, including demo acceptance, label signings, or career advancement.
The same applies to the analysis tools. A SIGNR report describes measured properties of your audio and how they compare with reference profiles, and gives directional guidance. It is not a prediction of whether a label will sign, play, or reply to your track, and label fit percentages are not odds.
SIGNR is not affiliated with any label, A&R, or artist mentioned in the Playbook unless explicitly stated.
6. Your audio and data
Audio files are processed temporarily for measurement. The processing code deletes the temporary file when it finishes, including handled failures. Audio is not part of your saved report and is not sent to the model that writes your analysis. The measurements derived from your audio (such as loudness, frequency balance, and scores) are stored with your account so you can revisit reports, compare versions, and track progress. We may use these measurements in aggregated, anonymized form (never your audio, never identifiable) to improve scoring accuracy and provide statistics such as percentiles.
How long we keep things. Audio uses temporary processing storage, as described above. The measurements and the report built from them are kept for as long as your account exists, so you can revisit and compare your tracks. You can ask us to delete them at any time by emailing support@signr.live.
7. Limitation of liability
SIGNR's liability is limited to the amount you paid for the product. We are not liable for indirect, incidental, or consequential damages arising from use of our products.
8. Governing law
These terms are governed by the laws of the Netherlands. Any disputes will be subject to the jurisdiction of Dutch courts.
9. Contact
For any questions about these terms: support@signr.live